FAQ
- Who is Look On High?
- How often do you release new products and designs?
- Are you a non-profit company?
- Do you donate to any charities?
- Do you ship outside of the USA?
- Do you offer discounts or coupon codes?
- Do you offer endorsements or affiliations to influencers or other public figures?
- When can I expect my product once I purchase it?
- Do you have a return policy?
- Can I change my order?
- If there is a problem with my order, how do I contact you?
- Do you have any physical stores?
1. Who is Look On High?
Look On High is a small business based in the USA. We are a family-run business that not only has over 15 years of fashion experience, but also is a business that loves and follows the Lord, Jesus Christ. We strive to combine fashion trends with faith in order to deliver the Highest Level of Faith and Fashion.
2. How often do you release new products and designs?
There is no set time table for new design releases but we are constantly evaluating our product lines. We try to follow trends as well as create them. We want to offer our customers a healthy balance of artistry and commercial demand. Because of this, we are designing non-stop, but we only release the best designs, which means there could be new products every day or every month. We're creatives, and we're believers in God. So we work and we pray and let Him decide what's best for us!
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3. Are you a non-profit company?
The short answer: no, we are not a non-profit organization.
The context: While it may seem like non-profits and religious institutions go hand in hand, Look On High believes its business model is better suited as a for-profit endeavor. Sure, there are certain benefits a non-profit offers. And yes, the perception is that a non-profit company is less greedy, more cause-driven, and charitable. But all of these details can be attributed to a wholesome and well-managed for-profit business as well.
On top of that, for-profit businesses are held to less regulations, meaning Look On High can focus on not only creating artistic and fashionable apparel, accessories, and home goods, we can do so without any restrictions other than what the free market dictates. We do not want to hinder our designers and their artistic process or its journey from a vision to a tangible product readily available for our customers.
With all that said, as a for-profit company, Look On High:
- Provides freedom for our staff to do their duties
- Is not tied to certain government regulations
- Does not need to comply with outside influences such as governments, charities, or other influential organizations other than God, Himself
- Is free to donate as much or as little of its profits to any organization or individual it sees fit, and is able to do so in secret, as Jesus instructed us to do (...when you give to the needy, do not let your left hand know what your right hand is doing, so that your giving may be in secret. -Mat. 6:1-4)
- Will not openly ask for donations, especially as a means of capital to run its business, and if we are given donations, 100% of it will be used to help those that we deem need it most (i.e., not us)
- Tries its best to do business as God sees fit, from running a for-profit model to using those profits in an ethical, moral, and common sense manner all guided by prayer and the Holy Spirit
4. Do you donate to any charities?
The short answer: none in particular
The context: We definitely donate to our local church weekly. We also support many different churches and organizations with whom we believe adhere to the Bible as the Word of God. We carefully research everywhere we intend on donating to and never do so without long consideration and prayer.
We have found, unfortunately, that many organizations fail our expectations for being a good, moral, ethical, well-managed, or even well-intended charitable company with which to donate. We try to keep things local and small, as these types of organizations are best at making sure their practices and accounting benefit those in need the most.
So, in summary, you can rest assured that at Look On High, we have our community's best interests in our hearts and minds, and while most of our donations may only help our local areas, we do our best to ensure we are doing God's work by giving as well as receiving.
5. Do you ship outside of the USA?
Yes! We are partnered with vendors around the world. Shop at Look On High whether you are lying on the sands of the Australian Gold Coast or sipping a Guinness in a pub in Ireland (responsibly, of course). Just be aware that local shipping and duty taxes apply as well as various production and shipping timelines. We try to make it as clear as possible during the checkout process, but if you have any questions, just contact us!
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6. Do you offer discounts or coupon codes?
We do, on occasion, offer discounts and coupon codes!
If you haven't already, sign up to our mailing list so that you get notified any time we offer a new discount.
7. Do you offer endorsements or affiliations to influencers or other public figures?
Yes, we are always looking to collaborate with like-minded individuals and/or organizations who put God first in everything they do. Whether we partner with a fashion influencer, a musician, a church, or some other organization, we always ensure they are as committed to Jesus Christ as we are, and are most interested in promoting the gospel, His name, and His cause.
If you are one of the above and would like to collaborate with us, contact us and we will definitely love to explore options!
8. When can I expect my product once I purchase it?
As a general question, this is difficult to answer without knowing certain details. Location has a lot to do with it, as does product availability. Not to mention, the global issues regarding supply chains and logistics. All of these factors go into our shipping and production times. We do try the best we can to clearly state what your specific delivery time will be during the checkout process. But if you have any questions or occur any issues, you can always contact us and we will do our best to answer your questions.
AMEN in White (The Fighter Collection) Children's Hoodie
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9. Do you have a return policy?
Yes, we do. CLICK HERE for our Return/Refund Policy.
10. Can I change my order?
Unfortunately, due to our production process, we cannot offer changes to orders once they are placed. We also cannot offer exchanges.
We can offer refunds that qualify under certain requirements, but please double check your order before placing it, as once you have done so, there is no stopping the train, so to speak.
11. If there is a problem with my order, how do I contact you?
Contacting us is easy! CLICK HERE or email us below!
Contact form
12. Do you have any physical stores?
As of now, we do not have any physical stores, aka brick and mortar stores. We are a brand new company under a for-profit model and the risk of opening a storefront is very high. But if you are signed up to our mailing list, you will definitely be the first to know if and when we decide to open up a store near you!